Facts and Questions
The following page has been created to answer most frequently asked questions. If you question is not answered below, please get in touch with the Little Big Door team.
How do I let Little Big Door know my availability?
The only way you can let us know your availability is to email us. Please DO NOT CALL THE OFFICE to tell us this.
I’m no longer available for a shoot – How do I let Little Big Door know?
Please call or email your Project Manager in charge of this job as soon as possible to update them of any changes in your availability.
Why haven’t I have much work recently?
This is a seasonal business with the first part of the year normally being quiet. We have no control over the briefs coming in, nor do we have the final say in who is selected 95% of the time.
Remember that most of the time we do not make the decision on selection, production does. The nature of the business is such that you will be rejected with no explanation, if this is a problem you may decide this is not for you! Please don’t call as this will not increase your chances of getting work, this takes our time away from securing more jobs!
How do I increase my chances of getting more work?
Make sure your profile is up to date and that you have filled in as much of your information as possible including your skills and languages, and ethnic origin and ethnic look as this will give you more chance of showing up in searches. Please do not over claim as this can cause problems for us and you! In terms of photos if you own uniform(s), or evening wear, or you have a dog or car you may want to upload photos so that if we are searching for these things we can see these straight away.
Can I change the photos which are uploaded onto my online profile?
You can request to change your photos at anytime. Please email them to firstname.lastname@example.org – This usually takes up to 48 hours to action.
My measurements have changed, what should I do?
Email new measurements to email@example.com
I’m on set tomorrow and I haven’t received any information yet. What should I do?
We often get all the shoot details (call time, exact location) very late on the evening before the shoot, we endeavour to get them as soon as possible but it isn’t always possible. However if you haven’t heard before 5pm the night before please text the project manager/assistant dealing with the job.
I have had an accident on set – What should I do?
Please report the accident immediately to the AD responsible for you on this particular shoot. An accident report should be completed and signed by the AD, you may be asked to sign it to. Contact Little Big Door to let them know what has happened as soon as possible.
My property was damaged on set – What should I do?
Please report the incident immediately to the AD responsible for you on this particular shoot. Ideally you need to try and get something in writing confirming what has happened and signed by an AD. Similarly let your Little Big Door contact know as soon as possible.
What if I need to leave set early due to illness?
Make sure the AD is aware of this and it is reflected on your release form. Ideally let the agency know what happened.
What if anything else goes wrong on set?
Examples include an extra long shoot with no food or drink supplied. Although shoots are not necessarily the most comfortable situations there are guidelines around how artists are treated. Query it politely with an AD and if you feel there is still a problem let us know if there is a problem. We are here to represent you.
Does it matter if I drop out on a shoot?
Little Big Door is fortunate enough to be able to call on many fantastic, loyal and hardworking artists, some having been with us from the start, so this may be more useful for those just getting in to the industry.
Hopefully, this can provide insight, context and understanding in to an issue that effects the casting process significantly.
Whether we are casting for 1,000 battlefield soldiers, 10 ladies in waiting or a dog walker, the client process doesn’t differ. We diligently make our selections from our diverse book to put forward, according to the brief and await the client’s choice(s) – often going through assistant directors, producers and the Director.
Whether it be a major feature film, TV series or commercial, projects are carefully planned according to a creative vision that is detailed and precise.
Every face matters and once a client has selected those that have been put forward as available, it is expected all round that that is the face that will show up on set.
Of course, there are circumstances of which cannot be helped or avoided but to help everyone involved, we’ve put together a few pointers as a guide:
If you have put yourself forward for a job, you will automatically be pencilled for it until we have heard back from the client. Often it is the night before the shoot when the final confirmation comes through. It is your responsibility to keep track of your pencilled dates and bookings.
If you are on a pencil, you can accept other offers of work. However, if you do get booked on to something else on the date or dates you are pencilled for, you must let us know by calling the office or sending a message via the app.
Check all the details first – locations being too far away, travel costs not being covered etc are not excuses to not go to set. If these are deal breakers for you and such details are not explicitly set out upfront, do not put yourself forward.
Don’t ignore your booking confirmation /check in. If you can’t go to set, let us know, ignoring correspondence only makes things more difficult. The quicker we can replace you, the better. It also helps your fellow supporting artists, as we cannot send out releases until bookings are confirmed.
Treat it as any other job – as with any other profession, you wouldn’t expect to keep your job if you didn’t turn up without a good reason. Reputation is everything and we are not inclined to put artists forward if we don’t think we can rely on them.
Drop outs cause a lot of extra work for our team and Productions and can damage reputation, both with our clients and our reliable artists. This costs reliable artists time and opportunities as well as productions time and money.
Drop outs also delay releases, meaning artists who consistently hold pencils do not get timely releases due to very late working to cover drop outs.
We remove people from our books who drop out without timely, valid and plausible reasons. We are reasonable people and know that things do happen that make it genuinely not possible to avoid a late drop out. We will not strike anyone out without a valid reason. Reliability is key in all jobs and is expected of our artists.